Questions? Answered.
The most common questions about using BronQR, from setup and features to troubleshooting.
No. Customers simply scan your QR code (or open your link) and the menu opens right in their phone’s browser. There is nothing to download or sign up for.
The Basic plan includes a 30-day free trial. Choose Basic on the pricing page, set up your venue and build your menu, and see how it works for your guests before you decide.
Online ordering is included in the Premium and Enterprise plans. Basic covers your digital menu, QR codes, multi-language support and custom QR design.
Basic: up to 2 branches, 2 menus, 1,000 menu items and 1 staff account. Premium: up to 4 branches, 4 menus, 2,000 menu items and 6 staff accounts. Enterprise has no limits — contact us and we’ll tailor it to your business.
Digital Menu Creation allows you to design a fully interactive and visually appealing menu that your customers can access directly on their smartphones by scanning a QR code. Unlike traditional paper menus, digital menus can be updated instantly without reprinting costs, ensuring customers always see the latest prices, offers, and items. You can add high-quality images, detailed descriptions, allergen information, and even upsell suggestions to increase order value and improve the dining experience.
Our Multi-Language Support feature ensures your menu and system interface can be easily switched to the customer’s preferred language in real time. This is ideal for serving tourists, expats, or multilingual communities. You can provide manual translations for accuracy or rely on built-in translation tools for quick setup. Customers will feel more comfortable ordering in their own language, which increases trust and reduces ordering mistakes.
Yes! With our centralized dashboard, you can manage menus, pricing, staff roles, and promotions for multiple locations from a single platform. This means you can run different promotions per branch, customize menus based on location-specific dishes, and track branch-specific performance analytics. Whether you have two branches or twenty, you’ll have full control over operations without switching between different systems.
Absolutely. You can generate unique QR codes for different purposes—menus, order placing, feedback collection, or table-specific service. Each QR code can be branded with your colors, logo, and style to maintain brand consistency. You can also download QR codes in high resolution for printing on table tents, menus, posters, or even integrating into your marketing materials.
Menu Modifiers allow customers to personalize their orders by choosing add-ons, sizes, cooking preferences, or extra toppings. Each modifier can have its own price, enabling you to upsell easily. For example, a customer ordering a pizza can select extra cheese, gluten-free dough, or a larger size, with the total price updating automatically. This flexibility increases customer satisfaction while maximizing your revenue per order.
Yes! You can set up time-based discounts, seasonal promotions, happy-hour deals, or percentage-based offers directly from your dashboard. Promotions can be displayed on your digital menu with eye-catching banners or labels, encouraging customers to take advantage of the deals. This feature helps boost sales during slow hours, clear out stock, or reward loyal customers.
You can gather valuable insights by enabling ratings and review submissions directly from your digital menu or QR code. Customers can rate their experience, leave comments, and suggest improvements. All feedback is stored in your admin panel, allowing you to respond, track trends, and identify areas for improvement. Positive reviews can be highlighted to boost your credibility, while negative feedback gives you the opportunity to act quickly.
BronQR enhances menu clarity by allowing you to add food category labels (e.g., Vegan, Spicy, Halal), allergen warnings (e.g., Contains Nuts, Gluten-Free), and nutritional information (e.g., calories per serving). This helps customers make informed decisions quickly, which is particularly important for those with dietary restrictions or health-conscious lifestyles. Clear labeling not only improves customer trust but can also encourage them to explore more items.
Yes! Our table management system lets you define dining areas (e.g., terrace, VIP room, bar section) and assign tables accordingly. You can label tables with numbers or names, track which tables are occupied, and link specific orders to each table in real time. This organization improves staff efficiency, reduces order mix-ups, and creates a smoother customer flow.
The Activation feature allows you to instantly turn features, promotions, or specific menu sections on or off without needing to rebuild or republish your menu. For example, if an item is out of stock, you can deactivate it with one click, and it disappears from the customer view. Likewise, you can quickly launch a promotion or special offer during peak hours and disable it when it ends. This flexibility ensures your menu is always accurate and up-to-date.